A Reliable Partner for Spring & Wire Forming Solutions
RK Trading has emerged as a leading provider of innovative solutions in the spring and wire forming industry. With a rich history, a commitment to customer service and a focus on staying at the forefront of advancements, RK Trading has earned a reputation as a reliable partner for businesses across various sectors. We continue to evolve, addressing key industry challenges while remaining fully committed to providing immediate service when you need it most.
Springing into Action
RK Trading began its journey in the mid-1990s when founder Bob explored equipment options for Jackson Springs during a visit to Taiwan. Recognizing the demand for quality machinery and service, he purchased a few machines and soon discovered a growing need for reliable support among his friends who also owned Herdon machines. This led to RK Trading expanding its offerings to become a trusted service provider in the industry.
Today, RK Trading serves various industries with a wide range of machines available, including:
- Military
- Automotive
- Medical
- Aerospace
- Agriculture
The Equipment that Runs Businesses
Our Herdon machines provide immense value to manufacturers. Among the machines offered by RK Trading, the CSX holds significant importance. Known for its user-friendly interface, flexibility and reliability, the CSX provides customers with a reliable solution to enhance their operations and increase productivity. The benefits and features keep stacking up, and include:
- Multiple-axis (up to 20 axis) PC-based CNC controller with color display
- Innovative no-cam design to simplify the setup effort
- Specially designed operator interface to provide an intuitive way of generating part programs and more
Embrace the RK Trading Advantage
RK Trading understands the importance of staying up to date with the latest advancements in the industry. The company's approach to innovation involves closely monitoring industry developments, fostering partnerships with industry leaders and actively seeking ways to integrate new technologies into its machines and services.
RK Trading has helped numerous customers improve their operations and increase productivity. Whether through enhancing machine efficiency, streamlining processes or providing reliable technical support, our team has been instrumental in enabling customers to achieve their goals and excel in their industries. How so?
Our solution-driven approach offers tailored solutions that help customers overcome their specific challenges and improve their overall efficiency.
100% Committed to Customer Service
RK Trading sets itself apart from other service providers through its unwavering commitment to customer service and support. In fact, 90% of our sales are to repeat customers. This is no small feat, especially in a world where everything seems to be available at the click of a button.
Immediate access to U.S.-based service experts ensures that our customers can address their concerns directly and receive prompt assistance. By prioritizing 24/7 accessibility, we ensure that calls are always answered—or returned the same business day—avoiding the frustration of email correspondence and delayed responses.
When it comes to our machines, our team of Herdon experts make sure that all the machines leaving the RK Trading facility are reliable and meet the needs of our customers through rigorous testing and quality control measures. By addressing potential issues upfront, RK Trading prioritizes customer satisfaction and aims to minimize any operational disruptions before entering your shop floor.
RK Trading continues to be a trusted partner for spring and wire forming businesses in need of innovative solutions in the manufacturing industry. Through our commitment to customer service, continuous innovation and extensive range of machines, RK Trading has solidified its position as a world-class resource for improving operations, increasing productivity and achieving business goals. With a customer-centric approach and a dedication to staying at the forefront of advancements, RK Trading is poised to shape the future of the industry and maintain its reputation as an industry leader. Looking for Herdon machine support? Give us a call today at 847-640-9771, or fill out this form to get started today.
